Privacy Policy — How 339bdt Handles Your Personal Data

339bdt operates as an online casino and sports betting platform serving adult players aged 21 and above located in Bangladesh. As part of operating this platform, we necessarily process certain personal data about our players. We take this responsibility seriously. This Policy sets out clearly and transparently exactly what data we collect, the legal basis for processing it, how long we retain it, who we share it with, and how players can exercise their data rights.

This Policy applies to all personal data processed in connection with your 339bdt account, whether collected during registration, during active gameplay, through customer support interactions, through payment processing, or through your general browsing of the platform. It applies regardless of the device or browser you use to access 339bdt.

We may update this Policy from time to time to reflect changes in our data practices, technology infrastructure, or applicable legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this Policy. We encourage you to review this page periodically to stay informed of how 339bdt protects your data.

Registration and Account Data

When you create an account on 339bdt, we collect the information you submit in the registration form. This typically includes:

• Full legal name as it appears on your official identity document
• Date of birth (to verify you are aged 21 or above)
• Mobile phone number registered in your name
• Username and hashed password (we never store your password in plain text)
• Mobile wallet account reference (bKash, Nagad, Rocket, or Upay number) used for deposits and withdrawals
• Preferred currency and language settings

Documents Submitted for Verification

As part of our Know Your Customer (KYC) verification process, we may request copies of official identity documents. These may include a national identification card (NID), passport, or other government-issued photo ID. We may also request proof of payment method ownership, such as a screenshot of your bKash or Nagad account showing your registered name and number. KYC documents are processed securely and retained only for as long as required by our compliance obligations.

Deposits, Withdrawals, and Betting History

Every financial transaction on the 339bdt platform generates a record. We collect and retain data relating to deposits, withdrawal requests, bet placements, game results, bonus claims, and account balance adjustments. This transactional data is essential for account management, dispute resolution, fraud prevention, and regulatory compliance. Payment data is processed in partnership with third-party payment providers including bKash, Nagad, Rocket, Upay, Visa, Mastercard, and Dutch-Bangla Bank, and is subject to those providers' own privacy practices in addition to this Policy.

Automatically Collected Information

When you visit or use the 339bdt platform, certain technical data is collected automatically by our systems. This includes:

• IP address and approximate geographic location derived from it
• Device type, operating system, and browser version
• Pages visited, session duration, and navigation paths within the platform
• Time and date of access, including Bangladesh Standard Time (BST, UTC+6) timestamps
• Referring URL (the page from which you navigated to 339bdt, if applicable)
• Cookies and similar tracking technologies (see Clause 7 — Cookies)

Support and Contact Interactions

If you contact 339bdt customer support via email at [email protected], we retain a record of the communication including the content of your message, any attachments you provide, and our responses. This data is used to resolve your query, train our support team, and maintain a consistent record of your interactions with 339bdt.

339bdt uses the personal data we collect for specific, clearly defined purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was collected. The primary purposes for which we process your personal data are:

We do not sell your personal data to third parties. We do not use your personal data to deliver unsolicited third-party advertising. Any communications from 339bdt are limited to platform-related notifications, promotional offers relating to 339bdt's own services (where you have not opted out), and mandatory account or compliance communications.

339bdt processes personal data only where there is a valid legal basis for doing so. Depending on the specific processing activity, the applicable legal bases are:

• Contract performance: Processing necessary to provide the services you have requested, including account management, payment processing, and game delivery
• Legal obligation: Processing required to comply with applicable legal or regulatory requirements, including anti-money laundering (AML) obligations and age verification requirements
• Legitimate interests: Processing carried out for 339bdt's legitimate business interests, such as fraud prevention, platform security, and improving service quality, where those interests are not overridden by your rights and interests
• Consent: Where we process data based on your consent (for example, for optional marketing communications), you may withdraw that consent at any time by contacting [email protected]

Trusted Partners Who Process Data on Our Behalf

339bdt works with carefully selected third-party service providers who process personal data on our behalf as data processors. These include payment processing partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank), game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), identity verification services, and technical infrastructure providers. All such partners are bound by data processing agreements that restrict their use of your data to the specific services they provide to 339bdt.

Disclosures Required by Law

339bdt may disclose personal data to competent authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or legally binding demand. We will always seek to limit such disclosures to the minimum data necessary to comply with the specific legal requirement. Where permitted by law, we will notify the affected player of any such disclosure.

Your Data Is Not Sold

339bdt does not sell, rent, lease, or otherwise commercially transfer your personal data to any third party for that party's own marketing or commercial purposes. Any sharing of data is strictly limited to the purposes described in this Policy.

339bdt retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any applicable legal, accounting, or regulatory retention requirements. The following general retention periods apply:

• Active account data: Retained for the full duration of your account's active status
• Transaction and betting records: Retained for a minimum of 5 years following the transaction date, in line with standard financial record-keeping obligations
• KYC and identity documents: Retained for a minimum of 5 years following account closure or the date of document submission, whichever is later
• Customer support communications: Retained for 2 years following the date of the last interaction in the relevant support thread
• Technical and device logs: Retained for up to 12 months from the date of collection, then deleted or anonymised

Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised so that it can no longer be associated with an identifiable individual.

339bdt uses cookies and similar tracking technologies to deliver a functional, personalised, and secure platform experience. A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function correctly. These include session authentication cookies and security tokens. They cannot be disabled without breaking core platform functionality.
• Functional cookies: Used to remember your preferences such as language settings, preferred games, and previously visited sections of the platform.
• Analytics cookies: Used to collect aggregated, anonymised data about how players navigate and use the platform, helping us identify areas for improvement. No personally identifiable data is transmitted via these cookies.
• Session cookies: Temporary cookies that expire when you close your browser. Used to maintain your logged-in state during a single session.

You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies may affect your ability to log in to or use the platform. Disabling functional or analytics cookies will not prevent you from accessing 339bdt but may reduce the quality of your experience.

339bdt implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or destruction. Key security measures include:

• SSL (Secure Sockets Layer) encryption on all data transmitted between your device and the 339bdt platform
• Passwords stored exclusively as irreversible cryptographic hashes — we never store or transmit plain-text passwords
• Access controls limiting internal access to personal data on a strict need-to-know basis
• Regular security audits and vulnerability assessments of platform infrastructure
• Monitoring systems to detect and respond to unusual account activity or suspected unauthorised access

While 339bdt takes all reasonable precautions to protect your data, no digital platform can guarantee absolute security. You play an important role in keeping your account secure by maintaining a strong, unique password and by logging out of your account when using shared devices. If you suspect that your account has been accessed without your authorisation, please contact [email protected] immediately.

As a player on the 339bdt platform, you have the following rights in relation to your personal data. To exercise any of these rights, please submit a written request to [email protected] from the email address or mobile number associated with your account. We will respond to all valid requests within a reasonable timeframe:

• Right of access: You may request a copy of the personal data we hold about you and information about how it is being processed
• Right to rectification: You may request that we correct any inaccurate or incomplete personal data held on your account
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations
• Right to restriction of processing: You may request that we restrict the processing of your data in certain circumstances, for example while a complaint is being investigated
• Right to data portability: You may request a copy of your personal data in a structured, machine-readable format where technically feasible
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal
• Right to object: You may object to processing based on legitimate interests, including profiling for direct marketing purposes

How We Notify You of Updates

339bdt reserves the right to update this Privacy Policy at any time. When we make changes, the revised Policy will be published at https://339bdt.onl/privacy-policy with an updated "Last Updated" date. For material changes that significantly affect how we process your personal data, we will make reasonable efforts to notify active account holders via their registered mobile number or the platform notification system. Your continued use of the 339bdt platform after any update constitutes your acknowledgement of the revised Policy.

Privacy Enquiries and Data Rights Requests

For any questions, concerns, or requests relating to this Privacy Policy or 339bdt's data practices, please contact our support team in writing. All privacy-related enquiries are handled confidentially:

Email: [email protected] (plain text — not a clickable link)

Please include your registered mobile number and a clear description of your enquiry or request. We aim to acknowledge all privacy-related correspondence within 24 hours (BST, UTC+6).